Training solutions to maximise public sector performance

Last updated: 21 April 2008
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Public Sector Training – a coordinated approach

TAFE NSW working with the NSW Department of Premier and Cabinet can equip you and your staff with the skills required to improve public sector performance. These workshops are designed to meet the specific needs of public sector staff.

Across sector information exchange is an important part of the calendar training. We can also provide training customised to meet your agency's specific needs by working with you to identify workforce development requirements.

TAFE NSW Public Sector Training offers readily available skills-based training that will:

• Increase knowledge and skills relevant to public sector business
• Enhance core capabilities of public sector employees
• Provide greater understanding of public sector processes
• Improve workforce capacity
• Provide networking opportunities and multi-agency participation across all regions of NSW
• Facilitate information sharing about sector practices
• Present opportunities to work on workbased projects

Workshops

There are several 2 day workshops to choose from:

• Managing Performance in the Public Sector (189kB PDF)
• Customer Service in the Public Sector (188kB PDF)
• Managing Frontline Service Delivery: Public Sector (188kB PDF)
• Managers as Leaders in the Public Sector (197kB PDF)
• Coaching and Mentoring in the Public Sector (186kB PDF)
• Participate in Project Management (189kB PDF)
• Manage Government Projects (187kB PDF)
• Effective Communication in the Workplace (183kB PDF)
• Fundamentals for Public Sector Staff (186kB PDF)
• Introduction to Partnering with Aboriginal Communities (189kB PDF)
• Aboriginal Cultural Education (189kB PDF)

There are two 1 day workshops to choose from:

• Fundamentals for Public Sector Staff (186kB PDF)
• Introduction to Traditional and Contemporary Aboriginal Culture (189kB PDF)

Cost

• 1 day workshops: $295 per person
• 2 day workshops: $495 per person

Workshops are GST-free.

Calendar of workshops

Download a statewide calendar of workshops (120kB PDF) offered in 2008.

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Workshop trainers

Workshops are delivered by experienced trainers who are highly qualified workplace practitioners in the public sector.

Qualifications – further training options

When you complete the workshop you will receive a Statement of Attendance from TAFE NSW. After completion of a workshop there are a number of further training and/or recognition options that can lead to qualifications from Statement of Attainment to Diploma level. Click here for more information.

Recognition of existing skills and knowledge

TAFE NSW Recognition Services provides an opportunity to recognise the skills and knowledge you have gained from work, life experiences, previous professional development courses and qualifications.

University articulation

Our credit transfer arrangements with several Australian universities allow entrance or articulation into a range of undergraduate and postgraduate programs, providing a cost effective way to achieve a university qualification.

Workshop information and registration

See the statewide calendar of workshops (120kB PDF) for locations and contacts for each workshop. The individual workshop information leaflets available above have details of content, duration and costs. Or you can call Jane Allanson, Manager Client Relations at TAFE National Business on (02) 8293 6909 or Maire Sheehan, Manager, Public Sector Programs on (02) 9217 3001. To register simply fill out a registration form (307kB PDF) and fax to the relevant TAFE NSW contact listed on the back of the form.